Communications play an important role in building and maintaining your business relationships. How effectively you communicate with customers, resellers, key suppliers, business partners and colleagues can be the difference between business won and business lost.

NEC’s UC for Business – allows you to take control of your communications

UC for Business (UCB) helps your organization eliminate the barriers to successful interactions. With UCB, you can take a unified approach to all the ways your organization communicates, whether externally or internally by computer desktop, phone, e-mail, fax, mobile, or via your website.

UCB – A Solution for Everyone

Whichever part of your business communications you want to streamline, UCB can help:

• Executives and Knowledge Workers
• Activity Presence makes it easy for your staff to collaborate and communicate.
• Desktop telephony and Microsoft® Office Outlook® integration simplifies call handling and enables you to manage all your communications from your desktop.
• Contact Center Agents
• Skills based routing reduces talk time and transfers, and enables agents to answer calls faster and reduce call abandonment.
• Smart multimedia capabilities enable staff to provide outstanding customer service across all media – whether it’s over the phone, by fax, email or web chat.
• Operators
• Identify and prioritize incoming calls for highly personalized service.
• Transparency of staff’s activity presence and preferred method of contact means operators can give both internal and external callers a quick connection to the person that they need to speak with along with a high level of customer service.

Why UC for Business?

• Cost-effective, robust unified communications solution - Provides you with advanced large enterprise UC functionality at a small enterprise price
• Modular and scalable – UCB grows with your business
• Quick ROI - UCB reduces your operational costs and costs per contact, and helps you earn back the costs of the solution within months

Interested in finding out more? Please Contact Us

Platinum Technology Group is the best source for sales, installation and service of your business’s communications needs. To arrange for your personal demonstration, contact Platinum Technology Group at (405) 610-1000 or sales@ptgok.com.

Useful links

• UC for Business Brochure
• UC for Business Overview White Paper
• UC for Business Demo